Frequently asked questions

Can I cancel a reservation?
Yes, these tools will be available when managing your reservation.
How to feature my ad?
To ensure a smooth and secure experience for everyone, we ask guests to provide complete information to verify their profile. This helps us know who to expect and how to contact them. Required details include: Full Name, Email Address, Phone Number, and an Introductory Message. While it's not mandatory, having a profile photo is appreciated. By providing these details, guests help us create a safer and more personalized experience for everyone involved.
When will I get paid for my reservation?
The transfer to the Host's account will take the time required by the financial institution, which will be on average 3 to 4 business days for each transfer. Regarding the cancellation policy, the transfer to the Host will be made according to the cancellation policy adopted by the Host when registering with 7th Places. For example, if the Host chose “No refund”, then as soon as the reservation is confirmed through the Guest's payment, the transfer process to the Host will begin. If any other form of “Refund” is chosen by the Host when registering on the 7th Places platform, then the transfer to the host will only be made after the Guest's Check-in is confirmed.
How much does it cost to advertise my space?
The fees for Hosts that will be charged for using the booking services of the 7th Places platform will be 12.9% of the total nightly rate of each booking + a fixed 0.30 US cents.
How much time do I have to pay the host after requesting a reservation?
Once you request a reservation, it goes to the host for approval. After the host approves it, you'll have 24 hours to complete the payment. So, yes, you'll need to pay the host after requesting a reservation, but you have a day to do so after the host gives the green light.
I want to stay, do I have to pay?
The fees for guests that will be charged for using the 7th Places platform's booking services will be 4.0% of the total nightly rate of each booking + a fixed 0.30 US cents.
What do we require from the guest and host prior to booking?
Guests need to have completely completed information in order to have their profile verified. This information helps ensure that you know who to expect and how to contact the guest. Such information includes, Full Name, Email Address, Phone Number, Introductory Message. Guests are expected, but not required, to have a profile photo.
Who can become a 7thPlaces host?
To become a host at 7thPlaces, we welcome individuals from all walks of life and backgrounds who are open to embracing and respecting diverse beliefs and cultures. Our community values inclusivity and hospitality above all else. Whether you identify with a religious tradition, follow a different spiritual path, or hold secular beliefs, you are welcome to join us as a host. We believe that by embracing diversity, we enrich our community and create meaningful connections among people from all backgrounds.